Delivery of Online Orders
Please refer to the Terms and Conditions document for full details of our online order Delivery policies.
For ease of reference, below are a few of the most frequently asked questions about deliveries of online orders :
Q : What is your standard delivery fee ?
A : There is no delivery fee for orders over $100 incl gst. Orders of $100 or less are charged a $9.90 delivery fee. This applies Australia-wide.
Q : Do you deliver to PO Boxes ?
A : While we generally prefer to deliver to recognised physical addresses, we can also deliver to other addresses such as PO Boxes and parcel lockers. In any case, the address must be one that Australia Post or our courier service provider are able to deliver to in their normal course of business.
Q : Can I have my order delivered overseas ?
A : In terms of our agreement with the Esse brand owner, we are only permitted to deliver to addresses in Australia. Esse is available in over 40 countries around the world and for product availability in other countries please inquire at firstname.lastname@example.org